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Top Tips for your ice cream parlour

How to open a successful ice cream parlour:

Your complete guide to starting an ice cream business

Want to dive into the sweet world of ice cream entrepreneurship? Opening an ice cream parlour or ice cream van business could be your ticket to a deliciously rewarding career. Whether you’re dreaming of serving up scoops in a charming seaside shop or bringing smiles to customers in a bustling town centre, we’ll help you navigate the essential ingredients for success in the UK ice cream industry.
Trade and stockist point of sale pavement stand with new forest ice cream branding in busy town

Finding your perfect ice cream shop location

Success in the ice cream business starts with location, location, location! When selecting your ice cream parlour site, think like your future customers. High foot traffic areas are golden opportunities – imagine the countless families and tourists passing by on a sunny afternoon, craving a refreshing treat. Popular spots include bustling high streets, areas near public parks, and of course, prime seaside locations where ice cream is practically a mandatory purchase!

Your shop’s visibility plays a crucial role in attracting customers.  So, at New Forest Ice Cream, we understand the importance of standing out, which is why we offer a complete range of eye-catching promotional materials. From striking pavement stands and sail flags to customisable flavour boards, our design team can help make your ice cream parlour the talk of the town. Remember, when people spot your inviting shop during their daily routines, they’re more likely to pop in for that irresistible scoop.

A hand holding a waffle cone filled with Dairy Strawberry New Forest Ice Cream and a flake.

Creating your ice cream menu

From classic favourites to exciting innovations

Crafting the perfect ice cream menu is both an art and a science. First, consider your business model – will you specialise in traditional scooped ice cream, soft serve, or perhaps both? Are you planning to delight beachgoers during summer months, or will you operate year-round? Will your menu expand beyond basic scoops to include indulgent sundaes and creamy milkshakes?

 

As your trusted ice cream wholesaler, we’re here to guide you through flavour selection. Our expertise can certainly help you balance crowd-pleasing classics like velvety Vanilla, rich Chocolate, and fresh Strawberry with exciting specialty flavours. Have you tried our new Cherry Cola ice cream or the sophisticated Coffee Mocha Swirl? These unique offerings can help set your parlour apart from the competition.

Products
Allergy safe and free-from ice cream eaten by children

Embracing inclusive ice cream options

Today’s ice cream lovers come with diverse dietary needs and preferences. As a nut-free production facility, New Forest Ice Cream therefore ensures you can confidently serve customers with nut allergies. Our expanding range includes dairy-free alternatives and refreshing sorbets, perfect for vegan customers or those seeking lighter options.  Additionally, did you know that every tub of our plant-based Salted Caramel ice cream sold supports the Love the Forest Foundation? It’s just one way we help you make a positive impact while serving delicious treats.

Trade partner with New Forest Ice Cream apron serving a waffle cone with New Forest Ice Cream in it. products available in our brochure

The art of ice cream presentation and service

Creating an unforgettable ice cream experience goes beyond just great flavours. Your presentation and service can transform a simple ice cream scoop into a memorable treat. We provide everything you need to showcase your ice cream at its best, from elegant freezer display cabinets to professional scooping equipment. Our temperature-controlled display units ensure your ice cream maintains the perfect consistency, while our range of premium waffle cones, toppings, and sauces lets you create Instagram-worthy desserts that customers can’t resist sharing.

Trade
7 napoli style tubs of New Forest Ice Cream with rolled scoops.

Keeping it fresh

Updating your menu with seasonal specials

Nothing creates buzz quite like limited-edition ice cream flavours! Our seasonal specials help you keep your menu exciting year-round. Picture serving up refreshing Raspberry Lemonade sorbet on scorching summer days or warming hearts with indulgent Butterscotch ice cream during autumn evenings. When winter arrives, surprise your customers with festive flavours like our signature Mince Pie ice cream, and welcome spring with innovative creations such as Maple Drizzle. Our marketing team provides professional images and design support to help you promote these special offerings effectively whether it is for your social media channels or in-store displays.

Scoop of mint choc chip ice cream on a cone, at the trailside cafe in Blackwater

Maximizing your ice cream business success

Running a successful ice cream parlour requires more than just great products – it’s about creating an entire experience. We offer comprehensive support to help you maximise your business potential. From initial setup advice to ongoing support, our team shares decades of industry expertise to help your business thrive. We can guide you on everything from optimal serving temperatures to portion control, ensuring you maintain profitability while delighting your customers.

Soft Serve Ice Cream in a cone with a flake

Building community through ice cream

Your ice cream parlour can become more than just a shop – it can be a beloved community hub. Consider participating in local events, hosting ice cream tasting sessions, or collaborating with nearby businesses. Social media offers endless opportunities to showcase your delicious creations and connect with customers. Additionally, share photos of your latest sundae creations, highlight customer testimonials, and keep your followers updated about new flavour launches.

Whispy clouds and a blue sky with the all new 120ml New Forest Ice Cream tubs

Get in touch

Supporting your ice cream journey

At New Forest Ice Cream, we pride ourselves on being more than just an ice cream supplier – we’re your business partner in success. Our dedicated team understands the unique challenges of running an ice cream business in the UK market. Hence, we provide ongoing support, from helping you select the perfect mix of flavours for your location to ensuring timely deliveries that keep your freezers stocked with fresh, premium ice cream.

Ready to start your ice cream business journey? Contact New Forest Ice Cream today to discuss our wholesale ice cream supply, marketing support, and equipment solutions. So, let’s work together to make your ice cream parlour dreams a sweet reality!

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